Ordering, Shipping & FAQ

Currencies & Payment Methods

Our store supports localized purchasing across five major global currencies:

• USD ($) — United States Dollar
• EUR (€) — Euro
• GBP (£) — British Pound
• CAD ($) — Canadian Dollar
• AUD ($) — Australian Dollar

You can toggle your preferred currency at any time using the selector in the top-right navigation bar. Checkout is powered by Fourthwall's PCI-compliant payments infrastructure, accepting all major credit cards, Apple Pay, Google Pay, and Shop Pay.

Packaging & Shipping Times

All fine art pieces are made to order to avoid excess inventory and ensure pristine quality:

• Fine Art Prints: Printed on heavy archival paper, protected with acid-free glassine paper, and shipped inside crush-proof reinforced industrial mailing tubes.
• Canvas Art: Wrapped in protective bubble sheeting, secured with corner guards, and enclosed in heavy-duty corrugated shipping cartons.
• Production Lead Time: 3 to 5 business days for standard prints; 5 to 7 business days for stretched canvases.
• Delivery Windows:
• United States: 3 to 5 business days after dispatch.
• Canada & International: 7 to 14 business days after dispatch.

Order Tracking & Notifications

Once your order has been packaged and handed off to our carrier (USPS, FedEx, or DHL Express), you will receive an automated shipping notification with a tracking number.

Damage & Returns Policy

Because every piece is custom-printed to order, all sales are final. However, your order is 100% insured against loss or damage in transit.

If your tube or box arrives visibly damaged:

1. Photograph the exterior packaging and the damaged artwork.

2. Email info@roryskagen.com within 14 days of delivery.

3. Our team will immediately authorize and dispatch a brand-new replacement at zero cost to you.